Khi88 FAQ — answers to all your questions, right here

Under khi88 rules, each person may only open one account. Opening or operating multiple accounts is a violation of our terms and may result in account suspension. If you already have an account, please log in to that one.

To verify your khi88 account, you need to submit a photo of your National ID (NID) or passport. Verification is typically completed within 24 hours. Without verification, there may be limits on large withdrawals.

Go to the login page and click the "Forgot Password?" link. An OTP or reset link will be sent to your registered mobile number or email. Use it to set a new password. The whole process takes under 5 minutes.

Entering the wrong password multiple times may temporarily lock your khi88 account. In that case, wait 30 minutes or contact the support team directly via live chat. They will verify your identity and unlock your account quickly.

On khi88, you can deposit using all popular mobile banking methods in Bangladesh:

• Mobile Banking
• Nagad
• Rocket (DBBL)
• Bank Transfer
• Cryptocurrency (USDT, BTC)

Deposits via all methods are generally credited instantly.

The minimum deposit on khi88 is just BDT 500. This applies to all payment methods. Your first deposit is eligible for a welcome bonus.

Withdrawal requests on khi88 are typically processed within 15 to 30 minutes. Mobile Banking and Nagad offer the fastest payouts. Bank transfers may take 1–2 business days. Delays can occur if account verification is not complete.

If your balance is not showing after a deposit, refresh the page and wait 5–10 minutes. If the issue persists, contact us via live chat with your transaction reference number. The support team will resolve it quickly.

To withdraw bonus funds from khi88, you must meet a wagering requirement — typically 10–20 times the bonus amount. Full terms and conditions are available on the Promotions page.

Yes, khi88 regularly offers daily reload bonuses, weekly cashback, and special event promotions. VIP members receive even greater benefits. Visit the promotions page to see all current offers.

khi88 offers betting on over 100 sports. The most popular among Bangladeshi users include:

• Cricket (IPL, BPL, T20 World Cup)
• Football (Premier League, Champions League)
• Tennis, Badminton, Kabaddi
• E-Sports (CS:GO, DOTA 2)

The minimum bet on khi88 starts at just BDT 10, making it easy for players of any budget to enjoy betting. Maximum bet limits vary depending on the game and event.

Yes, khi88 offers in-play (live) betting. You can place bets in real time while watching live odds during a match. Live betting is most popular for cricket and football. Its fast-paced nature makes it a favourite among experienced bettors.

Yes, khi88 secures all data with 256-bit SSL encryption. Your personal and financial information is never shared with third parties. GDPR guidelines are strictly followed.

Log in to your khi88 account and go to Settings → Security. You will find the "Two-Factor Authentication" option there. You can enable 2FA via SMS OTP to your mobile number or through an authenticator app. Keeping 2FA active makes your account significantly more secure.

No, khi88 will never ask for your password or OTP via email, SMS, or phone. If anyone requests your password or personal information claiming to be khi88, it's a scam — report it to khi88 support via live chat immediately.

The khi88 app is available directly from our download page for both Android and iOS. If it is not available on the Google Play Store, you can download the APK file directly — it is completely safe.

Yes, khi88 app users enjoy a number of additional benefits:

• App-Exclusive Bonuses & Offers
• Quick Login & Biometric Security
• Live score updates via push notifications
• Smooth gaming experience with minimal lag

Some features may not work properly on older versions. Keep the khi88 app updated at all times for the best experience. You'll receive a notification directly in the app whenever a new update is available.

Yes, khi88 operates under a license from an international gaming authority. The platform undergoes regular third-party audits to ensure transparent and fair gaming. Your deposits and winnings are fully protected.

khi88 support is available 24 hours a day, 7 days a week in Bengali:

• Live Chat (Fastest)
• Email Support
• Telegram Channel

Average live chat response time is just 2 minutes.

khi88 is strongly committed to responsible gaming. Every user can set their own daily or weekly deposit limits. You can also temporarily suspend your account if needed. Visit the Responsible Gaming page to learn more.

The khi88 VIP Program is designed for regular active players. The more you play, the more points you earn and the higher your VIP tier. VIP members enjoy enhanced bonuses, a dedicated account manager, and faster withdrawals.